Requesting a Home license for your school?

  • E-mail NCAASupport@geniussports.com with "HOME license request" in the Subject line
  • Include the following information
    • Institution: 
    • Request for Sport(s) and indicate Gender (you may request more than one sport)
    • SID name:
    • SID e-mail address:


What does this License Key do?

When this license key is installed in your version of NCAA LiveStats, it will download any of your institution’s home games scheduled within the next 48 hours that have been set to the “LiveStats” platform in the NCAA School & Conference Manager (NSCM). Once post-game editing is available, this License Key will also enable the user to open previously finalized games for post-game editing.


 

Do I need to set my home games to “LiveStats” in the NSCM?

Yes. This is an IMPORTANT step. Games that are still set to StatCrew in the NSCM will not be downloaded to NCAA LiveStats with this License Key. Switch the platform for all home games to NCAA LiveStats.

  • Verify each home game is set for Platform “LiveStats”. If it is not, click the “StatCrew” link and confirm your choice to change the scoring platform to LiveStats.


How do I install my license?

  • Open your software in the Production environment. Your license will not work in the Test environment. (Settings -> Environment)
  • Under the Settings menu, choose Licensing.


  • Copy your License Key from the document provided by the Support team and paste it in the available space. Click Add.
  • Select the license you have installed and choose “Use this license” 


Frequently Asked Questions about licenses...

  • Do I still need to retrieve the Game Key for each match?

    No. While loading a Game Key will still work, if the match appears in Your Games you can open it and begin the game without the Game Key.

  • I installed the license but I don’t see all my Home or games. There’s none listed, or I only see one or two of them. Is this normal?
    Yes. Only home games scheduled within the next 48 hours that have been set to “LiveStats” will appear on Your Games list.

  • Do I need separate License Keys for men’s and women’s teams?
    Yes. The License Key will only download for one team. If you need a License Key for your other team or a different sport, please make another request to the NCAA LiveStats Support Team.

  • If I have a Host license too, will my hosted games appear with the Home license activated?

    No. Use Settings -> Licensing to switch between your Host license and your Home license.

  • Can I install more than one license on NCAA LiveStats?
    Yes, but only one license can be active at a time. You can switch between your Home and Host license, or no license at all in the Manage Game Licenses window (Settings -> Licensing).

  • Can I still just use a Game Key?
    Yes. If it's easier for you to create each game with the individual Game Key that will still work.

  • Will this license enable me to do post-game editing?
    Yes, once the post-game editing function is available in the NCAA LiveStats application, this license will unlock that ability.

  • Can I install this license on more than one computer?
    Yes, you can, but be careful! You do NOT want to activate the same game on two computers at the same time. Your statistics in the system will be doubled and your games will be corrupted.